Course curriculum

    1. Introduction

    1. How to Have a Good Conversation

    2. Starting the Screening Conversation

    3. The Collaborative Screening Conversation Map

    4. [Downloadable] Collaborative Screening

    5. Motivational Interviewing in Priority Populations Screening

    6. Motivational Interviewing: Four Core Skills OARS

    7. Motivational Interviewing: Respecting Autonomy

    8. Asking Sensitive Questions

    9. What to Do When a Participant Declines to Answer

    10. What to Do If a Participant Becomes Distressed

    1. Real World Scenario: Introducing Screening for the First Time

    1. Navigating Tricky Situations: Sample Scenario Responses

    2. Situation 1: Participant is Already on the Waitlist and Screening Feels Like a Surprise

    3. Situation 1 Sample Responses [Downloadable]

    4. Situation 2: Participant is Very Chatty and the Conversation is Hard to Redirect

    5. Situation 2 Sample Responses [Downloadable]

    6. Situation 3: Participant Asks Directly Whether Their Answers Will Affect Their Eligibility

    7. Situation 3 Sample Responses [Downloadable]

    8. Situation 4: Participant Becomes Upset or Emotional During Screening

    9. Situation 4 Sample Responses [Downloadable]

    10. Situation 5: Participant is Resistant or Dismissive About Screening

    11. Situation 5 Sample Responses [Downloadable]

    12. Situation 6: Participant is Anxious About Re-Screening

    13. Situation 6 Sample Responses [Downloadable]

    14. Situation 7: Participant is Not Eligible for the Services They Want Following Screening

    15. Situation 7 Sample Responses [Downloadable]

    16. Feedback Survey

About this course

  • Free